The Opportunity:
Homeward Bound of Marin is a dynamic nonprofit agency working to end homelessness in Marin County through affordable housing development, supportive services, job training, and social enterprise. With a 50-year history of impact and strong community partnerships, we are positioned for continued growth.
The Ideal Candidate:
Our ideal candidate is:
- Mission-driven, collaborative, and able to work independently.
- A self-starter who takes initiative while maintaining strong professional boundaries.
- Experienced in case management with under-resourced populations, especially those experiencing homelessness.
- Skilled at organization, documentation, and data entry, with strong communication abilities.
Principal Responsibilities:
Case Management & Client Support
- Manage a caseload of 6–8 shelter clients.
- Conduct weekly case management meetings and document housing plans and goals.
- Support clients with physical and mental health needs.
- Develop and maintain individualized care plans and notes to meet program and funding compliance.
- Provide crisis management support for both shelter and housing participants.
Program & Data Management
- Enter and track client data in HMIS and Cal Aim systems.
- Monitor and document program outcome measures and generate required reports.
- Prepare program transfers, daily rosters, and other key reports.
- Ensure data security and confidentiality.
- Support the Senior Program Director with Cal Aim processes, including:
- Data collection, spreadsheets, and reporting.
- Billing, treatment authorization requests, and follow-ups.
- Running HMIS reports for accuracy and data quality.
- Collaborating with staff to improve data completeness.
- Support with monthly audits.
Teamwork & Communication
- Actively participate in weekly program staff meetings, monthly all-staff meetings, trainings, and weekly supervision.
- Report program, client, and facility needs promptly.
- Maintain open, respectful, and collaborative relationships with colleagues, clients, and community partners.
- Uphold confidentiality, boundaries, and an attitude of compassionate service.
Communication:
- Ability to read and interpret professional materials and regulations.
- Strong writing skills for reports, correspondence, and procedure manuals.
- Ability to present information effectively and respond to questions from groups or individuals.
Qualities:
- Resourceful, flexible, compassionate, and kind.
- High cultural awareness and ability to contribute to a diverse workplace.
- Comfort in occasionally performing physical tasks such as stooping, kneeling, or crouching.
Skills:
- Strong time management and organizational skills; able to prioritize effectively.
- Team-oriented with the ability to work independently.
Minimum Qualifications/Requirements
Education or Training Equivalent to:
- Bachelor’s degree in social work, psychology, or related field OR at least 5 years of related residential experience.
Minimum Additional Related Experience:
- 3+ years of experience working with under-resourced/low-income populations; direct experience with homelessness preferred.
- Experience in residential or housing programs.
- Strong documentation and case file management skills; experience with databases such as Salesforce, Apricot, HMIS, or Cal Aim.
- Working knowledge of SSI/SSDI/SDI benefits.
- Familiarity with harm reduction, mental health, life skills, money management, and basic math.
- Proficiency with Microsoft Office Suite.
- Spanish bilingual highly desirable.
Physical Requirements:
- Ability to sit, and use a computer mouse, keyboard, and monitor.
- Ability to stoop, crouch, kneel, and/or crawl on occasion.
Competitive Benefits:
- 100% employer-paid medical, dental, and vision insurance
- Discretionary 403B match
- 2.5 weeks’ vacation
- 12 sick days annually
- 12 paid holidays
- Free lunch at Admin Site, and more
- Employee Assistance Program
- Comprehensive list of benefits included in the Employment Offer letter
To Apply:
Send resumes to careers@hbofm.org with the position in the subject line.
Background Checks:
Homeward Bound is committed to providing safe and productive working, learning, and living environments for our staff and clients. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history, national sex offender search, and motor vehicle history.
*Compensation with a competitive benefits package which includes 100% employer paid medical, vision and dental insurance, 2.5 weeks’ vacation, and access to a 403b retirement plan. Under California law, Homeward Bound is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary or hourly rate outside of the range posted in this job announcement. This range considers the wide range of factors that are considered in making compensation decision including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. Salary and hourly rate offers are determined based on final candidate qualifications and experience.
Homeward Bound is an equal opportunity employer. We stand for justice and equity. We celebrate diversity and we are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training.
Overview
To apply, please send your resume to careers@hbofm.org with the position title as the subject line.
