Program Coordinator – Supportive Housing for Families (Family Place)

The Opportunity:

Are you driven by a profound passion for supporting formerly unhoused families as they embark on their journey towards permanent supportive housing retention? Do you excel in empowering families with the resources they need to not just survive, but to thrive? Are you at your best when collaborating within diverse teams, working together to forge strong communities and achieve shared goals? If your answer is a resounding “yes” to these questions, then Homeward Bound of Marin eagerly awaits your application!

Homeward Bound of Marin, a vibrant and progressive nonprofit dedicated to eradicating homelessness in Marin County, presents an extraordinary opportunity for a Program Coordinator to lead our Family Place permanent supportive housing program. With a rich 50-year legacy and robust interdisciplinary partnerships, our organization stands on the brink of significant growth. At Homeward Bound, we fervently uphold principles of Justice, Equity, Diversity, and Inclusion in every facet of our organizational culture.

As a key member of our HUD (Department of Housing and Urban Development) and family programs, the Family Place Coordinator offers a chance to provide invaluable support to families through intensive case management, resource navigation, client advocacy, and property management. If you’re ready to make a tangible difference and drive transformative change, Homeward Bound is the ideal platform for you to shine!

The Ideal Candidate:
We are searching for a committed and creative professional with a background in case management, social work, and/or property management skills, showcasing exceptional communication skills, and a deep-rooted passion for tackling homelessness. The ideal candidate will demonstrate a proven track record in case management, effective resource navigation, partnerships with landlords and property managers. An unwavering commitment to applying equity principles in service delivery is crucial.

Experience working collaboratively within diverse teams is highly desirable. Patience and adeptness in navigating bureaucratic systems are additional qualities we highly value.

If you possess a blend of these qualifications and experience, demonstrating resilience and empathy in overcoming obstacles, we encourage you to apply. Your unique perspective could significantly impact the lives of those we serve.

Required Qualifications:
• Bachelor’s Degree in Social Work, Psychology, Human Services, or related field (or a combination of experience)
• 2-3 years’ experience working with under-resourced, low-income populations; experience working with individuals experiencing homelessness, desired
• Experience in residential programs and/or housing programs, Housing First model
• Knowledge of life skills and money management is a plus
• Knowledge of tenancy rights and responsibilities under fair housing laws
• Knowledge of Department of Housing and Urban Development (HUD) Continuum of Care grant requirements is a plus
• Knowledge of substance abuse and mental health issues
• Knowledge of housing services, case management, resource navigation, and community engagement
• Proficiency in data entry and management, preferably with HMIS or similar systems in data entry and management, preferably with HMIS or similar systems
• Must have a valid driver’s license and vehicle insurance coverage. Expect to drive at least 250 miles in a given month to our scattered sites throughout Marin.
• Strong communication, empathy, and interpersonal skills

Major Responsibilities:
• Provide services and resources which promote housing retention and support individual goals of increasing economic independence and maintaining stable housing
• Determine and document eligibility for the program according to HUD guidelines for chronic homelessness
• Coordinate housing placements in partnership with shelter programs and local partners working with chronically homeless individuals
• Address barriers to housing stability using the principles of Housing First and offer supportive services at least once a month or as needed
• Manage conflicts and crisis situations as they arise
• Provide supportive counseling, guidance, supervision and referrals to community resources
• Help residents to manage and build life skills, conduct habitability inspections of units and annual assessment of service needs
• Attend and participate in staff meetings, supervision, and training• Attend and participate in staff meetings, supervision, and training.
• Maintain timely and accurate written computerized records, compile reports, and complete other program documents (case notes, incident reports, home visit reports, monthly and quarterly reports.
• Help residents to manage and build life skills, conduct habitability inspections of units and annual assessment of service needs
• Communicate clearly and professionally with supervisor, colleagues, and members of the Leadership Team
• Other duties as assigned.

Equal Opportunity Statement:
Homeward Bound is an equal opportunity employer. We stand for justice and equity. We celebrate diversity and we are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training.

Competitive Benefits
• 100% Employer Paid Medical, Dental, and Vision Insurance
• Discretionary 403B match
• 120 accrued vacation hours
• 11 paid holidays
• 6 floating holidays
• 12 sick days annually
• 5 Covid-19 sick days a year
• Employee Assistance Program
• Free lunch at Admin Site, and more
• Comprehensive list provided at offer

To Apply:
Send resumes to careers@hbofm.org

*$30 -$36/hr. with a competitive benefits package which includes 100% employer paid medical and dental insurance, accrued vacation hours, and access to a 403b retirement plan. Under California law, Homeward Bound is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary or hourly rate outside of the range posted in this job announcement. This range considers the wide range of factors that are considered in making compensation decision including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. Salary and hourly rate offers are determined based on final candidate qualifications and experience.